We have a suite of payment methods to make
your purchase process easy and convenient.

A) We accept all major credit cards Visa,
MasterCard, American Express, Discover, and more.

B) Shop Pay

C) PayPal

All payments are processed via Shopify
Payments, one of the most trusted payment gateways in the world. Shopify
Payments uses the highest level of encryption and data security to ensure your
details are protected. Shopify Payments securely shares your order and delivery
details with us but does not share any of your sensitive payment information.

It is a standard practice for articles and
jewelry to be stamped or etched with markings indicating metal content. These
stamps, hallmarks, and trademarks are usually located in inconspicuous areas on
the articles/jewelry so as not to detract from the design. All of ARINI’s
jewelry comes with a 925-silver hallmark stamp.

At ARINI, we only work with high-quality
materials, from precious metals to authentic gemstones. All our articles and
jewelry are handcrafted with 925 hallmarked silver, precious gemstones, and
semi-precious stones. We specify when any specify the purity is not 925.

While we strive to ensure that the color of
our jewelry and gemstones are shown on the website are close to the real tones,
the accuracy depends on the color display and resolution of your device.

Returns and exchanges are accepted when the
product is in perfect condition and are not passed more than 7 days from the
delivery date. All the customized products and clearance items are always on
final sale. All returns at the purchaser's expense with the original packing
slip. As proof of your return, we recommend that you always save the shipping
receipt from the carrier. Please visit this link to read more: https://arini.com.au/policies/refund-policy

Once your order has been confirmed, it
cannot be modified or cancelled. If you need to return a product, you have to
begin the returns procedure once you have received the item. If you have any
concerns with your order, please contact our Customer Support Team at
support@Arini.com.au with your order number and your request.

Once your order is shipped, you will
receive an email with details of your order including a tracking number. You
can go to our shipping partner’s website and track your order from there.

You do not need an account to make a
purchase. You can check out as a guest – however, we do strongly recommend
creating an account. Register with us and you will be able to enjoy the
following benefits through your ARINI account:

• Track your orders and review past
purchases.

• Save your address so you can shop even
quicker next time.

• Manage your account details, address
book, and email preferences

All ARINI products are made to order and
ships within 2-3 days. However, if you would like to expedite the order, feel
free to contact our customer support team to request an expedition or options
for ready-to- ship products.

Shipping cost are calculated at the
checkout.

We currently shipping to Australia.
However, if delivery is another country, please contact us.

Select ‘Forgot Password’ on the log-in
screen and mention your email address. You will immediately receive a ‘reset
password’ link on your registered email ID with us.

Yes, it can be done in the My Account
section.

All our ARINI articles and jewelry comes
packaged in a box. Continue storing it in this to keep your jewelry safe and
away from humidity.

Using a soft cloth, gently rub the jewelry
several times. Then rinse it thoroughly in warm water and carefully dry. This
will remove any dullness, keeping your sterling silver like new. Please note
chlorine and bleach accelerate tarnishing and should be avoided.